Delivery Information

Options and Charges

  • Free Standard UK Delivery – 3 to 5 working days.  Sales periods - free delivery for order over £50 in value
  • Free European Delivery - 5 to 10 working days (depends on territory).  Sales periods - delivery charge is £7.95 for orders less than £75
  • Free Rest of The World Delivery (Outside of Europe) - 10 to 21 working days (depends on territory).  Sales periods - delivery charge is £9.95 for orders less than £75.

 

Standard UK Delivery Details

Our Standard UK Delivery is free for all orders (except in sales periods as above) and takes between 3 and 5 working days between order despatch and delivery at your chosen address*.

We have partnered with Hermes, who specialise in home deliveries, to carry out our Standard UK Deliveries.   We can arrange for your orders to be delivered to your home address, an alternate address or to one of Hermes’ local parcel drop off points, so saving you the time and aggravation of having to wait in all day to receive your Quantock items.  To establish where your nearest parcel drop off point is, click here at Hermes Parcel Shop Finder and follow the simple instructions by entering your postcode.  The myHermes website will show you a list of the nearest locations that you can chose as a delivery address for any order you chose to place.  If you are having difficulty in locating your local Hermes parcel drop off point, please contact us at info@QuantockClothing.com or alternatively click here to refer to the Hermes website for support.  We are not responsible for the content of Hermes’ website – please refer to our Terms and Conditions for further details.

When you place your order and select Standard UK Delivery, we will provide you with a consignment tracking number as soon as your order has been despatched.  To track your order, please click here Hermes Home Page and enter your consignment tracking number and the delivery postcode in the “Track my Parcel” panel to find out about where your order is.

Please note that deliveries to Northern Ireland and a small number of remote rural areas such as the Scottish Highlands & Islands, Channel Islands, Scillies and Isle of Man may well receive deliveries outside of our normal timescales. 

 

International (EU Delivery)

At Quantock, we believe in delivering an exceptional Customer experience and are pleased to announce that we now ship FREE of charge to destinations throughout Europe (except in sales periods as above)! The delivery is a signed service and times can vary from 4 to up to 10 days (and sometimes longer), depending on the location and date of order placement around weekends and bank holidays.  If you are unsure about anything or have wish to understand more about our delivery services, please feel free to contact our Customer Service team by emailing Customer.Services@quantockclothing.com

Consignment details are always provided for tracking purposes and we use carriers with online tracking services to allow you to see the whereabouts of your Quantock items.

 

International (Rest of the World) Delivery

We are delighted to offer the opportunity to send Quantock items to all four corners of the World!  And just like our European deliveries, we are now able to ship FREE of charge (except in sales periods as above)! Deliveries usually take up to 2 weeks (some will take slightly longer for those of you living in the more remote and fantastic areas of the World!)   As always, we provide a tracked service and will be happy to answer any queries on deliveries - just email our Customer Service Team to Customer.Services@quantockclothing.com.  We will always respond promptly and do our very best to provide you with any relevant information you require.